Call2Assist builds AI assistants that take your business calls and WhatsApp messages in the languages your customers speak, then put the result straight into your system: an order to the kitchen, a booking into the diary. Your team checks it, and stays in charge.
Your staff approve every order and booking. Data kept in the UAE.
Each product is the same assistant, trained for one kind of business. Visit each one for the full details.
For restaurants and hotels
Takes food orders by phone and WhatsApp and sends them to the kitchen as tickets.
For clinics
Books, moves and confirms appointments by phone and WhatsApp, against real doctor and lab availability.
The point is not the technology. It is the hour your staff get back and the customers who stop slipping away.
Including the rush, the late evening and the day someone calls in sick.
Orders and bookings arrive complete and read back, not scribbled.
Cooks cook and receptionists greet, instead of holding a phone.
Confirmations, reminders and changes go out on their own.
Calls, orders, bookings and no-shows, by day, week or month.
We focus on two industries in the Gulf where the phone never stops, the people who answer it are busy doing something else, and a mistake lands on a customer standing in front of you.
Restaurants, cloud kitchens and hotel in-room dining: food orders by phone and WhatsApp, straight to the kitchen.
Clinics and their labs: appointments booked, moved and confirmed against real availability.
Gulf Arabic, English and the South Asian languages your customers use, including callers who switch language mid-sentence.
Many customers here would rather message than call. Both reach the same assistant and the same system.
From a single restaurant line to a hotel switchboard, we connect to what is installed rather than asking you to replace it.
Dinner service, clinic mornings, Ramadan evenings: we build for the busiest hour, not the quiet one.
Run it on your own server, or have us host it in the UAE. Customer and patient details are never used to train AI models.
Our products are designed with, and running at, real businesses in Dubai, not in a lab.
AI is good at listening, understanding and filling in forms. People are good at judgement. We give each the part they are best at.
Nothing reaches the kitchen or the diary without your staff able to check it first.
Every caller is told at the start. That cannot be switched off.
A misheard word gets a question, not a guess.
It works from your live menu, stock and schedules, so it cannot promise something you do not have.
When a caller needs something it cannot do, it says so and brings in your team.
What was said, what was drafted and who approved it, kept for your own records.
Every Call2Assist product runs on the same five layers. A call enters at the top and leaves at the bottom as finished work, with your team in the loop.
We would rather show you than tell you. Here is what you can check for yourself before you sign anything.
Our live demo runs the same assistant that answers restaurant phones, in English and Arabic.
Try the live demoCall2KOT is live at three properties in Dubai. Ask, and we will introduce you to the people using it.
Ask for an introductionA pilot at one of your sites, with your staff approving everything, before any commitment.
Ask about a pilotSimple, per location, and quoted up front. You always start with a pilot, so you see the result before you pay for more.
One site, a few weeks
Monthly, for each restaurant or clinic
Several sites, or your own server
No long project. A few weeks from first conversation to your own assistant answering real calls.
We sit with your team, hear how calls and bookings run today, and find where time is lost.
Your menu or services, schedules, languages and phone numbers, configured with you.
Your staff approve everything while the assistant learns your way of working.
A monthly report shows calls answered, work completed and what it saved.
It reads every order or booking back to the caller, works only from your live menu, stock and schedules, and your staff see each one before it goes through. When it is unsure, it asks again rather than guessing.
Yes. It follows Gulf Arabic and English, and callers who switch between them mid-sentence. Other languages spoken in the UAE are supported or in testing; if a caller uses one it cannot handle, it passes them to your team.
Yes. Every caller is told at the start, and that cannot be switched off.
It says so and hands the caller to a person on your team, with what has been said so far.
On your own server, or hosted by us in the UAE. Customer and patient details are never used to train AI models.
No. It connects to your existing number and phone system, and to WhatsApp Business.
A few weeks from our first conversation to a pilot answering real calls at one of your sites.
We will show you what an assistant could take off your team's hands, and which of our products fits. Based in Dubai.